The Department of Business Oversight (DBO) protects consumers and oversees financial service providers and products. The DBO supervises the operations of state-licensed financial institutions, including banks, credit unions and money transmitters. Additionally, the DBO licenses and regulates a variety of financial service providers, including securities brokers and dealers, investment advisers, payday lenders and other consumer finance lenders. For a complete list of the types of financial services providers and industries regulated by the DBO, go to

For Consumers

For Licensees

visit the DOCQNET Sel-Service Portal Self-Service Portal – The DBO’s DOCQNET Self-Service Portal allows licensees to submit online applications, exemption notices, annual report information, search for financial service providers, and more.

Financial Statistics and Industry Data

Highlighted Resources

Mortgage Education and Outreach – Consumer education about homeownership, mortgage fraud and foreclosure prevention

Seniors Against Investment Fraud – Provides California seniors with information and resources to make informed financial decisions as well as how to avoid fraud and scams

Protect You and Your Family From Fraud For Servicemembers and Veterans – Information for California’s military community to help them make smart financial decisions, avoid predatory lending being and being scammed

DBO Online Financial Education – Online financial education tool that provides consumers with helpful information on a variety of financial topics

Bank On California – Provides unbanked California households access to mainstream financial products, services and education, including no-cost and low-cost checking and savings accounts with participating banks and credit unions

California Financial Literacy Month – Provides information, news and resources to help Californians make informed financial decisions and achieve their financial goals

CA Senior Gateway – One-stop website intended to provide seniors, their families, and caregivers with the information they need to connect to helpful services and resources, to find answers, and solve problems

National Consumer Protection Week – Annual campaign in May to help Americans understand their consumer rights and make well-informed decisions about money

Keep Your Home California – Programs to help California homeowners retain their homes if they have suffered a financial hardship

CalHFA – Provides financing and programs that create safe, decent and affordable housing opportunities for low to moderate income Californians

CalBRE – Licenses and regulates real estate licensees

NMLS – System of record for non-depository, financial services licensing or registration in participating state agencies

NMLS Consumer Access – A free service for consumers to confirm that the financial-services company or professional with whom they wish to conduct business is authorized to conduct business in their state

Connect With Us!

Vist the Business, Consumer Services, and Housing Secretary Website

Consumer Alerts

July is designated as national Military Consumer Protection Month!

Make each day of this Military Consumer Protection Month a step forward on your path to being a smarter and safer consumer by exploring the resources below:

Military Consumer is a joint initiative by federal and state agencies, consumer advocates, and military support groups from around the country, to empower active duty and retired servicemembers, military families, veterans and civilians in the military community.

The California Department of Business Oversight (DBO) is proud to support our troops who work hard every day to protect our freedoms. Visit DBO’s website “Troops Against Predatory Scams” (TAP$) page for educational materials developed to inform troops about financial scams and predatory lending.

“Vanguard Group LLC” fraudulently purporting to be well-known securities broker Vanguard (07/10/17)

The DBO has been notified that a company – using the names “Vanguard Group LLC” and “Advantage fin,” the websites and (currently defunct), the email, and the address 12100 Wilshire Blvd., Los Angeles – is claiming to be licensed by the DBO and is using the icon and name of well-known securities broker Vanguard. Read more at the Consumer Alerts page.

Craigslist Scammers Falsely Claim to be DBO Escrow Licensee (06/27/17)

The DBO has been notified of companies or individuals falsely claiming to be DBO escrow company licensees,  “America Trust Escrow” and “Oakwood Escrow Inc.” in fraudulent Craigslist ads offering rental properties.  Read more at the Consumer Alerts page.

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Contact DBO

  • Toll-Free 1-866-275-2677 (English) or 916-327-7585
  • Please visit our Contact Us page

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